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CI MANAGEMENT Provides residential condo management in Ottawa

Advantages of dealing with a larger property management company – while maintaining personal service

When dealing with a service provider, individuals want effective and professional services that will lead to results. But they also want to retain the “hands on” personal service that smaller companies usually offer.

The two are not opposite. Professional and effective services can be provided by larger companies that instill in their employees the sense of “hands on” and personal that clients have come to know and expect.

At Capital Integral, the recent merger enabled the principals of the company to offer key advantages to their clients while retaining the key personal service that clients deserve. Some of the advantages of the merger are:

  • Increased access to internal resources with a diversity of experience and professional background enabling better problem solving for clients;

  • With a larger team, there will always be someone with knowledge of each building available to help – a team approach is favoured in order to ensure that there is sharing of information;

  • Work sharing will also lead to more timely responses.

One key benefit of a larger company is that more professional resources will be made available. As an example, it would be costly, for a small company, to maintain on staff a professional accountant. However, a larger company can use the services of certified professional accountant (CPA) to its clients without having them pay the costs associated with outsourcing.

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